Training
The courses and content that we provide
Our range of leadership and management soft skills training courses can be delivered either as a 1 day classroom based workshop or as a 90 minute online webinar.
To find out more about each course, please click on the relevant box. You can also call us on 07801 387202 or send a message on our Contact page.
Brochure Downloads
Leadership and Management Training
Managing Remote Teams
- The challenges of managing a remote team
- Effective approaches to leading and managing remotely
- How to build trust with your remote team colleagues
- Improving your communication skills with your remote team
- Working in a cross-cultural remote environment
Working in Remote Teams
- The challenges if working within a remote team environment
- How to balance the needs of your stakeholders
- How to build trust with your colleagues and stakeholders
- Improving your communication skills with colleagues and clients
- Working in a cross-cultural remote environment
Negotiating & Influencing
- Discuss the role and process of negotiations
- Planning the negotiation process
- Recognise a win-win situation and how to get there
- Read the styles of those you are negotiating with
- Avoiding the mistakes that many negotiators make
Personal Development
- Assessing your current position against your desired position
- Review various techniques for forward career planning
- Giving and receiving feedback using various models
- How to take responsibility
- Recognising the barriers to progress and how to overcome them
Personal Resilience
- The difference between reviewing and reacting to issues
- Improving physical, psychological and emotional health
- Increasing vitality, motivation and concentration skills
- Increasing work-based engagement
- Engaging risk mitigation measures to reduce stress
Time Management
- How to manage yourself more effectively and setting priorities
- How to delegate more effectively and use the 4D model
- The importance of being able to say ‘No’ and the related impact
- Using the pareto principle to focus on the big issues first
- Using down time re re-energise and re-focus
Unconscious Bias
- What unconscious bias means
- How unconscious bias can impact on decision making
- How to think more logically and critically
- The dangers around prejudice and stereotyping others
- Ways of reducing our unconscious bias at work
Coaching & Mentoring Skills
- The benefits of coaching and mentoring your team
- Using the GROW model to develop your skills
- The difference between coaching and mentoring
- Using various coaching models to aid your team development
- Developing coaching style conversations with your team
Communication Skills
- Why building rapport links to improving trust
- The benefits of increased engagement
- The impact of poor engagement
- The downside of misinterpretation
- The use of body language and the impact it can have
Decision Making
- How to evaluate decisions
- Using information and intelligence within the process
- How to structure your approach towards decision making
- How to establish options before taking your final decision
- Reviewing and recording your decisions
Emotional Intelligence
- Enhancing your communication skill through improved EQ
- How emotionally intelligent leaders look and behave
- How to become more self-aware
- How to manage your own emotions and those of others
- The link between emotions, actions and wellbeing
Handling Difficult Conversations
- Identify what constitutes a difficult conversation
- Using emotional intelligence to deal with difficult conversations
- Use different tools and models to provide feedback
- Using assertiveness to obtain a positive outcome
- Establishing what win-win means for both parties